All defective items, unless otherwise indicated, can be returned for a refund or replacement within specific below days of purchase.
o iPhone LCD:
o Refurbished LCD: Premium, OEM Refurbished, Local
§ 180-day warranty for LCD of any manufacturer defects
§ LCD must be in good shape (no deep scratch)
§ No picture / lines are internal damages, they are not accepted
§ Screw hole paint, LCD and cable damaged are not accepted.
o Grade B,C LCD:
§ 90-day same policy as refurbished LCD
§ No cover: spot/dead pixel/backlight, etc…
o Aftermarket LCD:
§ 30-day warranty, in like-new condition
§ Warranty included: Frame, touch, spot/dead pixel and defective cable.
o Samsung LCD: 90-day warranty
o Must be uninstalled (included tape)
o Internal LCD bleeding/ Internal broken won’t be accepted
o Glass: 30-day warranty
o iPad: No damaged cable flex, in new condition
o Samsung glass: must be unused, no scratches
o Small Part: 30-day warranty
o In good shape
o Must have proof of purchase
o Accessories: 7-day warranty with proof of purchase
Physical damaged, internal damaged, or not-contain CZ specific stamp items will not be covered by our warranty.
A return item authorization number (RMA#) is required for all warranty replacements.
I received the wrong order. I ordered X, but I got Y instead. What can I do?
Sometimes our store is flooded with orders and packages get mixed up. It is our mistake, we will do our best to fix it.
3212 N. Jupiter Ste #119
Garland, TX 75044
Contact #: 469-556-3158
Some customers unfortunately abuse our return, warranty, and other policies. Accordingly, we will be forced to apply stricter policies to those abusive customers.
These policies are subject to change at any time and without notice.